AI Product Researcher

Phinomenon is built by browser and cloud veterans — our founders behind FydeOS (a Chromium-based OS trusted by millions) and QingCloud (one of China's earliest API-first IaaS platforms founded in 2012). Fresh off a healthy, eight‑figure Series A raise, we've got the cash runway one needs to dream big without panicking about next week's payroll. With folks working from San Francisco, London, Beijing, Shanghai and Shenzhen, we're proudly global and friendly to your time zone, with overlapping hours so we can all actually talk. We ship fast and ship hard — but burnout is so last decade, so we bake in wellness stipends, mandatory recharge days and flexible schedules, because great code comes from healthy lives. If you want to build the nextgen browser that actually, you know, gets you — while still enjoying your evenings and maintaining upright posture — welcome home.

As an AI Product Researcher at Phinomenon, you’re the myth-buster, the data detective, the person who proves (or disproves) that "users will love this" isn't just wishful thinking. You'll dive into user behavior, run experiments, and collect every metric, survey, and offhand comment you can find. You'll craft narratives so compelling even product managers will pay attention — and hand off evidence so solid, it could withstand a debate with your most skeptical engineer. You'll work closely with the AI Product Manager to ensure our features aren't just clever, but actually useful — and maybe even delightful.

• Analyze user interaction data and usage metrics around AI/browser features to uncover trends, pain points, and the occasional user mystery
• Conduct qualitative research — user interviews, surveys, guerrilla testing — because sometimes numbers just aren't enough
• Rapidly prototype feature concepts using no-code tools or lightweight demos to validate ideas before anyone gets too attached
• Build narratives, visualizations, and reports that persuade, inform, and occasionally shame stakeholders into action
• Partner with Product Manager, design, engineering teams to turn research into product improvements (and not just another slide deck)
• Stay on top of new AI UX patterns, tools, and frameworks—because "cutting edge" is a moving target
• Advocate for responsible AI usage: spot biases, flag privacy concerns, and make sure we're not the next cautionary tale

• 3+ years in product or UX research, data analysis, or similar roles, especially in tech or AI‑adjacent products
• Strong quantitative skills — SQL, Mixpanel/Amplitude/GA, data visualization, A/B testing
• Experience with qualitative methods — interviews, surveys, usability studies
• Ability to prototype quickly (Miro, Figma, no‑code) and iterate based on feedback
• Excellent storytelling — transform data into narratives that influence decisions
• Collaborative mindset — comfortable working across PM, design, engineering, and AI teams
• Deep curiosity about AI UX: how users think, behave, and interact with intelligent systems

• Background in AI product research — especially around developer tools, agents, or browser enhancements
• Basic coding ability (Python, JS) to explore datasets or prototype demos
• Exposure to ML/LLMs, prompt engineering, or experimentation in AI flows
• Familiarity with ethical AI frameworks and responsible design principles
• Experience working in a global startup environment