AI Product Researcher

Phinomenon is built by browser and cloud veterans: our founders are behind FydeOS (a Chromium-based OS trusted by millions) and QingCloud (one of China's earliest API-first IaaS platforms, founded in 2012). Fresh off a healthy, eight-figure Series A raise, we have the runway to dream big without panicking about next week's payroll. With folks working from San Francisco, London, Beijing, Shanghai and Shenzhen, we are proudly global and friendly to your time zone, with overlapping hours so we can all actually talk. We ship fast and ship hard, but burnout is so last decade: we bake in wellness stipends, mandatory recharge days and flexible schedules, because great code comes from healthy lives. No timecards, no surveillance software, no weekend team-building. We'd rather hand you the best tools money can buy (Claude Max, ChatGPT Business and Cursor Ultra come standard) and trust you with them. We don't fetishise years of experience, degrees or big-tech logos, and fresh graduates are more than welcome: show us what you have built and how you think. If you want to build the nextgen browser that actually, you know, gets you, while still enjoying your evenings and maintaining upright posture, welcome home.

As an AI Product Researcher at Phinomenon, you'll be the voice of the user and the data across our teams. You'll dive into behavioural metrics, run experiments and qualitative studies to understand how people use AI-powered browser features, and turn those insights into compelling narratives that guide our roadmap. You'll collaborate with product managers, designers, engineers, and researchers to prototype ideas, test hypotheses, and refine features that feel smart, intuitive, and human.

• Analyse user interaction data and usage metrics around AI and browser features to uncover trends and pain points
• Conduct qualitative research (user interviews, surveys, guerrilla testing) to add context to the numbers
• Rapidly prototype feature concepts with no-code tools or lightweight demos to validate ideas
• Build compelling narratives, visualisations, and reports to share findings with stakeholders
• Partner with PM, design, engineering, and AI teams to turn insights into shipped improvements
• Stay on top of new AI UX patterns, tools, and frameworks; help us stay ahead of the curve
• Advocate for responsible AI usage: understand biases, privacy concerns, and ethical implications

• A genuine background in product or UX research, data analysis, or similar, ideally around tech or AI-adjacent products. We weigh insight over tenure, and strong student or side-project research absolutely counts.
• Strong quantitative skills: SQL, Mixpanel/Amplitude/GA, data visualization, A/B testing
• Experience with qualitative methods: interviews, surveys, usability studies
• Ability to prototype quickly (Miro, Figma, no-code tools) and iterate based on feedback
• Excellent storytelling: you turn data into narratives that actually move decisions
• A collaborative mindset; comfortable working across PM, design, engineering, and AI teams
• Deep curiosity about AI UX: how users think, behave, and interact with intelligent systems

• Background in AI product research, especially around developer tools, agents, or browser enhancements
• Basic coding ability (Python, JS) to explore datasets or prototype demos
• Exposure to ML/LLMs, prompt engineering, or experimentation in AI flows
• Familiarity with ethical AI frameworks and responsible design principles
• Experience working in a remote, global startup environment